One of the busier people on campus, Jim O'Neill supervises the ticket operations of the Eagles' athletic events, including ACC basketball, Hockey East hockey and ACC football contests.
O'Neill took the job of ticket manager at Boston College in October 1988. He assumed the role of assistant athletic director in January 1992 and was promoted to Associate Athletics Director in February of 1998.
O'Neill is also Boston College's systems operations manager for the Paciolan computer system. The system handles all the computerized ticketing operations, including the access management system, online sales, print-at-home options and the ticket market place.
In addition, O'Neill assists in all phases of game management for basketball, hockey and football events. He played a key role in designing parking plans for the 1996-97 athletic seasons. O'Neill also now serves as the sport administrator for both Men's and Women's tennis.
He is a 1984 graduate of the University of Massachusetts-Amherst with a bachelor's degree in sports management. He also attended St. Thomas University in Miami, Fla., for two years, where he was a member of the tennis team. He spent his first year out of college as the assistant ticket manager at Virginia Commonwealth University. From there, he moved to West Point, N.Y., serving three years as the assistant ticket manager at the United States Military Academy.
He is an active member of the College Athletic Business Managers Association and has served as its District I representative.
O'Neill and his wife, Kathleen, have a son named Trevor.