Frequently Asked Questions
Schedules & Game Times
Q: What is the mailing/shipping address for Boston College Athletics?
A: The mailing and shipping address for Boston College Athletics is:
Boston College Athletics
140 Commonwealth Ave
Chestnut Hill, MA 02467
Q: Can I get the contact information for a coach? (Link to staff directory)
A: Contact information for our coaches and sport programs are available on our staff directory
Q: I am/We are attending a game and it's my kids birthday. How do get his/her name up on the screen in Conte?
A: You must buy a group package of 10 or more tickets in order to get a birthday announcement on the jumbo-tron. Please see "Group Tickets" for more information
Q: Are you currently hiring in Athletics?
A: All hiring is handled through Boston College's Human Resources office. Information is available on their website: https://www7.bc.edu/erecruit/index.html
Q: Do we have open skate at Conte Forum?
A: Due to demands and needs of our Division I Programs, intramurals and club sports we do not offer open skating times at Conte Forum.
SCHEDULES & GAME TIMES
Q: When does the football/basketball/hockey schedule come out?
A: The Football Schedule is usually released by the Atlantic Coast Conference (ACC) in approximately February or March. The Men's and Women's Basketball schedules are usually released in approximately late-August by the Atlantic Coast Conference (ACC). Men's Ice Hockey releases a preliminary schedule in Mid-July, and a finalized version is available in approximately early to mid September.
Q: When will you know kick-off time for football games?
A: Most kick-off times are determined by the Atlantic Coast Conference (ACC) within 10 days of the game. For the most up to date information, please check the calendar at bceagles.com. Fans can also call the Football Game Day Information Hotline at 617.552.2886
Q: Where can I find a list of stations to hear the Eagles football/ basketball broadcasts?
A: Boston College and IMG Sports Network provide coverage of BC athletics throughout New England. For information on an affiliate station near you click HERE.
Q: What is the flagship station for the Eagles?
A: The flagship station for the Boston College Eagles is WEEI-850AM. The station's home page is http://www.weei.com/.
Q: Can I hear the games on the web
A: Yes, all football, men's basketball and men's hockey games can be heard on BC's All-Access multimedia platform. Coverage information will be available on the sport schedule.
Many BC games are also video broadcast on ACC Select. To learn more about ACC Select go to www.theACC.com/accselect
Q: Where can I park during football games?
A: On campus parking is donor based. Please contact the Flynn Fund at 617-552-0772 or see their website at http://www.bceagles.com/sports/flynn-fund/parking.html . Free parking is available in a satellite lot located in Needham and free transportation is provided before and after the game. For more information, please see our Football Game Day Parking website by clicking HERE.
Q: I want to tailgate, what do I do?
A: All on-campus tailgating is donor-based. Please contact the Flynn Fund at 617-552-0772 or by clicking here
Pre-game: All on-campus parking lots open 3 hours prior to kick-off. Please see bceagles.com for the most up to date information.
Post-game: For games starting before 3:00 PM, post-game tailgating may last up to two hours. For games starting between 3:00 PM - 4:00 PM, post-game tailgating may last up to one hour. For games beginning after 4:00 PM, post-game tailgating is NOT allowed.
Tailgating is NOT permitted while games are in progress. Boston College Police Department will make affirmative efforts to end tailgating 30 minutes prior to kick-off and to clear all guests from parking lots by kick-off.
Q: Is there handicap parking available for football games?
SEASON TICKET HOLDERS: Handicapped parking is available. Permits are only issued to season ticket holders with a valid state issued placard. Requests must be written and sent to Athletic Operations, Conte Forum Suite 310, 140, Commonwealth Ave., Chestnut Hill, MA 02467. Requests may also be sent via fax: Attn-Athletic Operations 617.552.4335 or email: email@example.com. There is currently a wait list for this service.
SINGLE GAME: Space is available at the Needham Satellite Lot where a permit is not required. A handicapped shuttle is available for patrons who are in wheelchairs, have difficulty walking, or need assistance. The drop-off/pick-up location for this shuttle is outside Gate A of Alumni Stadium.
Q: Can I bring my RV to BC?
A: No RV's, campers, or limousines are allowed on campus.
Q: Can I drop off or pick people up on-campus during games?
A: There is no "drop-off" or "pick-up" area on campus.
Q: How do I get to Alumni Stadium and Conte Forum?
A: Please see the "Directions" section of our website at: http://bceagles.cstv.com/ot/parking-08.html
Q:Where are the satellite parking lots located?
A: Needham Satellite: 100 First Ave, Needham, MA 02494
Guest Street Satellite (Brighton): 20 Guest Street Brighton, MA 02135
Q: How do I get to Newton Campus for Soccer, Lacrosse, and Field Hockey?
A: Please see the "Directions" section of our website by clicking HERE
Q: How can I contact the Ticket Office?
A: The ticket office can be reached at 617 552 GOBC (4622) Monday thru Friday from 9 am to 5pm or you can send an email to firstname.lastname@example.org. The mailing address of the ticket office is Boston College Ticket Office Conte Forum Chestnut Hill, MA 02467.
Q: Where is the Ticket Office located?
A: The ticket office is located on the second floor in the Conte Forum on the south side (Beacon Street side) of the building.
Q: How can I purchase tickets?
A: Tickets can be purchased 24 hours a day by visiting our website at www.bceagles.com. Tickets can also be purchased over the phone by calling 617 552 GOBC (4622) or by visiting the box office during normal business hours which are Monday thru Friday 9 am to 5 pm.
Q: Why are there times missing on the football schedule?
A: All game times are subject to change due to television commitments and we tend not to list games times until television has given us confirmation of the start time.
Q: What is the Ticket Marketplace?
A: Ticket Marketplace is the on line area where season tickets can resell their tickets at face value plus service fees to fans who are looking for better seat options or looking for tickets for a sold out game. The Ticket Marketplace can be found at www.bceagles.com
Q: I am moving, how do I change the address on my account?
A: Change of addresses must be done in writing to the ticket office and can be mailed in, faxed in or sent via email. Please include what your old address was and then your new address along with any changes to phone numbers or email that we may have on file for you.
Q: Will I get better seats by ordering online or by calling your office?
A: It does not make a difference. All seats that are available can be accessed via the phone or thru the on line system. The area where some better seats may be available would be in the on line Ticket Marketplace which is an area that season tickets can resell their seats for games.
Q: Who needs a ticket for admission into a game?
A:Children two and under are free. All other persons must have a ticket for admission.
Q: When will my season tickets be mailed out?
A: Season tickets for all sports are mailed via first class USPS delivery and are sent out no later than 10 days prior to the first home game of the year.
Q: I bought individual tickets to a BC Athletic event and I'm waiting for them to be mailed to me. When should I expect them?
A: Individual game tickets for home and away games are generally mailed first class USPS delivery no later than 2 weeks prior to the selected game.
Q: What credit cards may I use to pay for my tickets?
A: The Boston College Ticket Office accepts Visa, MasterCard, Discover and American Express. Checks are also accepted for payment and must be made payable to the Boston College Athletic Department.
Q: What happens if my tickets are lost, stolen, forgotten or destroyed?
A: In the event that you can not find your tickets for a game, the ticket holder of record will need to contact the ticket office where we can verify all information and then do a reissue of the ticket.
Q: When and where is Will Call open?
A: General public will call is located at the main ticket office in Conte Forum (Gate B) south side, Beacon Street side of building, and will open 2 hours prior to the starting time of game.
Q: Why does Boston College utilize Donor-Based Seating?
A: Donor-based seating is used to help with the University's need to fund our athletic scholarships as well as an demand for prime basketball and football season tickets. In addition, it gives us the opportunity to help reward the most generous donors to BC Athletics.
Q: I have season tickets in both basketball and football. Does that mean I have to make an additional gift?
A: No. If your gift for football and/or basketball covers the requested amount in each respective sport, you do not have to make separate contributions. Example: You give $4,000 for four basketball tickets and are asked to make a $2,000 gift for your four football tickets. Your yearly contribution need only be $4,000 to cover both sports.
Q: If I am already a Flynn Fund donor, do I need to make an additional gift?
A: If your annual Flynn Fund contribution meets the requested donation amount, you are not required to make an additional gift.
Q: I support other areas of the University; am I required to make a gift to the Flynn Fund also?
A: Yes. Gifts to the Flynn Fund support athletic scholarships. Similar to how football parking works, we request that you make a gift to the Flynn Fund as it relates to Donor-Based Seating.
Q: Does my Flynn Fund gift include ticket prices?
A: No. Tickets are sold separately and are an additional purchase through the ticket office.
Q: If I choose not to make a gift, what are my options for seats?
A: If you choose not to make a donation, we will make every effort to provide you with ticket options elsewhere in the arena where donations are not required. Please note, available seats are limited and moves cannot be guaranteed.
Q: Will the annual required donation rate increase in the future?
A: This policy is reviewed periodically and we will make adjustments as necessary. Since the inception of Donor-Based Seating the required donation rates have not been increased.
Q: Can I transfer my seats?
A: No. There is a no transfer policy in ALL sports.
Q: What are the tax implications of Donor Based Seating?
A: The Internal Revenue Code states that if seating priority for an athletic event held at BC is accepted as a direct result of a gift, the donor's gift shall be deductible at 80% of the amount contributed. Please consult your tax advisor.
Q: As long as I make the minimum Flynn Fund donation, will I have the same seats?
A: Yes. We will inform all season ticket holders on an annual basis what is required to maintain seat locations. Your seats will not be moved if you make the required gift.
Q: If I split tickets with other people, can we split the required donation as well?
A: No. The ticket holder of record must also make the gift.
Q: Can I write one check for both my tickets and my donation?
A: No. We request that these transactions be made separately; however, you may use a credit card for both transactions.
Q: Are only gifts to the Flynn Fund accepted? What about program specific, scholarships, capital gifts?
A: All gifts designated to athletics will be considered for Donor Based-Seating.
Q: Will gifts for Donor-Based Seating satisfy requirements for parking in basketball, hockey and football?
A: Yes. Your gift will be applied to parking in basketball, football and hockey.
Q: Is Boston College responsible for the actions of its Friends of Athletics and Friends of Athletics groups?
A: YES. Friends of Athletics are subject to the same NCAA and institutional rules that govern Boston College Athletics Department staff members. If a violation of these rules occurs, even unintentionally, it may jeopardize a prospect or current student-athlete's eligibility.
Q: Who is considered a "Friend of Boston College Athletics"?
A: A "Friend of Boston College Athletics" is an individual, independent agency, corporate entity (e.g., apparel or equipment manufacturer) or other organization who is known (or who should have been known) by a member of the institution's executive or athletics administration to:
(a) Have participated in or to be a member of an agency or organization promoting the institution's intercollegiate athletics program;
(b) Have made financial contributions to the athletics department or to an athletics booster organization of that institution;
(c) Have been involved otherwise in promoting the institution's athletics program;
(d) Is the parent or legal guardian of an enrolled or former Boston College student-athlete;
(e) Is a former student, friend, or fan of Boston College. A Friend of Boston College Athletics is also known as a "booster" or "representative of athletics interests".
Q: If I was at one time considered a "Friend of Boston College Athletics", for how long do I retain the title?
A. The NCAA stipulates that once someone is identified as a representative of athletics interests, or a booster, they retain that identity indefinitely.
Q: What do I do if I become aware of any potential rules violations?
A: If you become aware of any violation of NCAA rules and regulations, you should contact the Director of Athletics or the Associate Athletic Director for Compliance.
Q: What is the best way to avoid a potential rules violation?
A: Friends of Athletics should ask the Compliance Office questions regarding interaction with studentathletes and prospective student-athletes prior to the interaction taking place to ensure its permissibility. Please remember to "ASK BEFORE YOU ACT"!
Q: Can a Friend of Athletics affect a student-athlete's collegiate athletics career?
A: YES. Most importantly, if a Friend of Athletics does not follow the NCAA Regulations they can affect a student-athlete's eligibility, including causing the student-athlete to sit out of practices or competitions, losing year(s) of eligibility, or losing their eligibility altogether!
Q: Can Friends of Athletics be involved in the recruiting process?
A: NO. Friends of Athletics are prohibited in engaging in any recruiting activities either on or off campus. A Friend of Athletics can speak on the phone to a prospect only if the prospect initiates the telephone call and the call is not for recruiting purposes.
Q: Is there any way a Friend of Athletics can help identify prospects?
A: YES. A Friend of Athletics can assist the coaching staff in the recruiting process by notifying them of any student they think would be a strong addition to Boston College and the athletics program. Friends of Athletics may also send Boston College coaching staff any newspaper clippings or other information about prospects. The coach can then make the appropriate contact. Friends of Athletics are also permitted to attend high school or two year college athletic contests or other events where prospects may compete on their own. In addition, attendance at a public event (e.g., a high school awards banquet or dinner) where prospects are in attendance is also permissible. Friends of Athletics are NOT permitted to contact the prospect or the prospect's parent(s) or legal guardian(s) at any time, including these events.
Q: What happens if I run into a prospect by accident? Or, if I would like to speak to a Boston College coach, but he or she is in the middle of meeting with a prospective student-athlete, what should I do?
A: If you happen to make unavoidable incidental contact with a prospect, that is OK, provided neither you nor a staff member prearranged the contact, and the contact did not take place at the prospect's educational institution or practice/competition site, does not have a recruitment purpose, and only involves normal civility. And, since you are not permitted to contact a prospect or his or her family on or off campus, you should not approach the coach until the prospect and their family has gone elsewhere, since a coach should not be introducing you to prospects.
Q: If a Friend of Athletics is friends with a couple whose child is being recruited by Boston College is it permissible for the booster to continue the friendship?
A: YES. The Friend of Athletics may continue the existing relationship but is not permitted to discuss Boston College's athletics program. The Friend of Athletics should discuss the parameters of the relationship with the Compliance Office directly.
Q: Is it permissible for a Friend of Athletics to arrange employment for a prospective or current Boston College student-athlete during the summer?
A: YES. It is permissible for a Friend of Athletics to arrange employment for a prospect in the summer only after the prospect has graduated from high school AND has signed a National Letter of Intent with Boston College. It is also permissible for a Friend of Athletics to arrange employment for a current Boston College student-athlete. Both of these situations are permissible as long as the studentathlete is compensated for work actually performed at a rate commensurate with the going rate for similar services. The Friend of Athletics should discuss the parameters of the arrangement with the Compliance Office directly as prior approval of such employment is required.
Q: Is it permissible for a Friend of Athletics to arrange employment for a prospective studentathlete during the academic year?
A: NO. It is NOT permissible for a Friend of Athletics to arrange employment for a prospect prior to the prospect graduating from high school AND signing a National Letter of Intent with Boston College.
Q: Is it permissible for a Friend of Athletics to arrange employment for a current Boston College student-athlete during the academic year?
A: YES. It is permissible for a Friend of Athletics to arrange employment for a current student-athlete during the academic year. Again, the student-athlete must be compensated for work actually performed at a rate commensurate with the going rate for similar services. The Friend of Athletics should discuss the parameters of the arrangement with the Compliance Office directly as prior approval of such employment is required.
Q: Is it permissible for a Boston College Friend of Athletics individual, club, or group to provide a currently enrolled student-athlete who has exhausted his or her athletics eligibility with a gift?
A: NO. Awards limitations apply to enrolled student-athletes who have exhausted their collegiate athletics eligibility. Further, Boston College is held responsible for ensuring that awards to graduating seniors from Friends of Athletics are strictly prohibited. Awards to graduating seniors may NOT include cash, gift certificates, a cash-equivalent award (i.e., an item that is negotiable for cash or trade or other services, benefits or merchandise) for athletics participation, or country club or sports club membership.
Q: Where can I find out more about the Boston College Compliance Office and NCAA rules?
A: Please visit our website at www.bceagles/compliance for up to date information and timely reminders.
*Please feel free to send in your questions directly to the Office of Compliance at Boston College. This form will be updated as needed. Send emails to: email@example.com. Thanks!
Q: Are gifts to Boston College Athletics tax deductible?
A: Yes, gifts are tax deductible to the extent of the law. For more information please contact your tax advisor.
Q: What is the difference between unrestricted giving to the Flynn Fund and giving to a specific varsity sport?
A: Unrestricted gifts to the Flynn Fund give the Director of Athletics flexibility to use the funds where they are needed the most, whereas a gift to a specific varsity sport directly benefits that particular program. Either way, you are greatly assisting our student-athletes.
Q: How do I make a gift to Boston College Athletics?
A: You can make a check payable to the William J. Flynn Fund and mail it to the Boston College Athletic Development Office, Conte Forum, Chestnut Hill, MA 02467. You may also make a gift over the phone using American Express, Visa or MasterCard by calling us at (617) 552-0772, or you may download a pledge form and either mail it in or fax it to us at (617) 552-8039.
Q: Can I make a gift of appreciated securities to Boston College?
A: Yes, gifts of highly appreciated securities (i.e., a stock transfer) are very often the most tax efficient way to make a donation to Boston College Athletics. To initiate a securities gift, please download a gift of securities form and contact the Office of Gift and Estate Planning at (617) 552-1085 if you have any further questions.
Instructions for Gift of Stock
Q: What is Boston College's fiscal year and do I have to pay my pledge off all at once?
A: Boston College's fiscal year runs from June 1 to May 31. Gifts can be paid over a period of time throughout the fiscal year. Your donation level for each fiscal year is determined by the amount that is paid by May 31.
Q: Can I utilize my employer's matching gift program?
A: It is the donor's responsibility to contact their employer's matching gift office and do the following: find out if the company matches to athletics, notify your employer of your personal gift to Boston College, and fill out all proper forms and mail the original copy to us. If your company has an automated or online service, please be sure to notify us and we will provide you with additional instructions.